The problem
B2B tech clients almost never think to leave a Google review on their own, so even firms with great retention have empty profiles. Meanwhile, larger prospects checking your credibility find nothing.
Reviews are one of the strongest signals in local search. The businesses at the top of the Google Map Pack are almost always the ones with more recent, higher-rated reviews. If your profile is thin or your reviews are old, you lose the call to a competitor before clients ever see your work.
The single best moment to ask a technology and it services customer for a review is after a successful project launch or a cleanly resolved support issue, when the client feels the value. Miss that window and most reviews never happen.
Via Helm, Digital Presence InsightsThe Via Helm solution
Via Helm sets up a simple system that asks every customer for a review at exactly the right moment, makes leaving one take seconds, and turns that steady flow into higher local rankings and more calls. You do the great work. We make sure the world can see it.
How it works
Frequently asked questions