Legal
Terms of Service and Privacy Policy for Via Helm
Effective Date: June 1, 2026
Last Updated: June 1, 2026
Company: Via Helm | Website: viahelm.com | Location: Colorado, United States
These Terms of Service govern your use of Via Helm's website, services, and client portal. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully. If you do not agree, do not use our services.
Via Helm is a digital presence agency located in Colorado, United States. We provide web design, search engine optimization (SEO), Google Ads management, Answer Engine Optimization (AEO), and related digital marketing services to service-based businesses across the United States. These Terms of Service apply to all visitors to viahelm.com and all clients who engage Via Helm for services.
By accessing or using our website, contacting us through any form or channel, or entering into a service agreement with Via Helm, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all users of the site and all clients of Via Helm.
Via Helm reserves the right to update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
3.1 Service Description
Via Helm offers the following services, subject to availability and the terms of individual service agreements:
3.2 Service Agreements
All services are governed by the specific service agreement or proposal accepted by the client prior to work beginning. In the event of a conflict between these Terms and a specific service agreement, the service agreement governs with respect to the specific services described therein.
3.3 Delivery Timelines
Via Helm aims to deliver completed websites within 2 business days of the initial onboarding call, subject to the timely provision of required information, content, and approvals from the client. Delays caused by client inaction or late provision of materials are not the responsibility of Via Helm.
3.4 Google Ads Budget
For Google Ads management services, the client's advertising budget is held directly in the client's own Google Ads account and is paid directly to Google. Via Helm charges a flat management fee for campaign strategy, setup, management, and optimization. Via Helm does not charge a percentage of advertising spend and does not receive any portion of the client's Google Ads budget.
As a client of Via Helm, you agree to:
5.1 Client-Owned Content
Upon full payment of all fees, the website and its content created specifically for the client by Via Helm become the property of the client. This includes the website design, copy written for the client, and other deliverables created as part of the agreed scope of work.
5.2 Via Helm Intellectual Property
Via Helm retains ownership of all proprietary tools, processes, templates, methodologies, and systems used in the delivery of services. Nothing in a service agreement transfers ownership of Via Helm's internal systems or intellectual property to a client.
5.3 Third-Party Materials
Some website components may incorporate third-party tools, plugins, fonts, or licensed materials. Use of these materials is subject to the terms and licenses of the respective third parties. Via Helm will inform clients of any material third-party license requirements that affect the client's use of their deliverables.
Payment terms are specified in the individual service agreement or proposal. General terms include:
7.1 Client Cancellation
Clients may cancel monthly services with written notice as specified in their service agreement. Work completed prior to cancellation is billable and non-refundable. Via Helm will provide the client with all completed deliverables upon receipt of final payment.
7.2 Termination by Via Helm
Via Helm reserves the right to terminate services immediately and without refund if a client violates these Terms, engages in abusive or harassing behavior toward Via Helm staff, or uses Via Helm's services for unlawful purposes.
7.3 Effect of Termination
Upon termination, the client retains ownership of all fully paid-for deliverables. Via Helm will remove client data from its systems within 60 days of termination, subject to any legal retention requirements.
8.1 No Guarantee of Results
Via Helm makes no guarantee of specific rankings, traffic volumes, lead generation results, or revenue outcomes from its services. Digital marketing results depend on numerous factors outside Via Helm's control, including search engine algorithm changes, market competition, and client industry conditions.
8.2 Limitation of Liability
To the maximum extent permitted by applicable law, Via Helm's total liability to any client for any claims arising from or related to services shall not exceed the total fees paid by the client to Via Helm in the three months preceding the claim. Via Helm is not liable for indirect, incidental, consequential, or punitive damages of any kind.
8.3 Third-Party Services
Via Helm's services may involve integration with third-party platforms including Google Analytics, Google Ads, Google Search Console, Google Business Profile, and others. Via Helm is not responsible for changes to, interruptions in, or termination of these third-party services.
These Terms of Service are governed by the laws of the State of Colorado, United States. Any disputes arising from these Terms or from Via Helm's services shall be subject to the exclusive jurisdiction of the courts located in Colorado.
For questions about these Terms of Service, contact Via Helm at:
Website: viahelm.com
Email: Contact us through the form at viahelm.com/contact
Location: Colorado, United States